All ideas

The user would like to receive an email notification immediately after being tagged in a note. This will ensure they don't miss anything important

As of now, you can book an appointment for one reason on the appointment setting. However, it would be helpful if we could add options for booking appointments for different departments. For example, If a company has different products, then there...

It should be able to handle the AI data preparation in less than 15 to 20 minutes.

The user has suggested that the AI voice agent does not stop giving an answer if the user interrupts in between but instead will complete the answer, we need to bring in a change to this that it stops and listens to the user's concern first and th...

There is no way to identify who changed the forwarding settings and assigned the number to the AIVA. It would be helpful if users could view this information directly from the UI instead of reaching out to Support team.

Custom ringtone allows one to choose the desired ringtone instead of the default one for a long time, which can be an unpleasant experience for some users. This feature is available in the Android JC app and is requested for the Desktop App and We...

Detailed Explanation of the Request: The user wants to use the filter option in the call logs to select all the calls that don't have any disposition set. As of now, under the Disposition filter option, we have the option to select all the availab...

Every phone line and cell phone should have the option to record and save a custom voicemail message within the app or device without using an external recorder that requires recording, transferring to a computer, editing, and uploading through a ...

Currently, in V2 Webhooks- 'Call updated in JustCall' even the payload doesn't provide the data about the agent who has JustCall and saves the disposition. It would be helpful to add this field in the payload. This will help in real-time KPI ...

There should be AUTO correct feature as in phones to get the SMS edited with Auto correct suggestions. User ID 252,441 Manager ID 244,624