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possibility to assign local presense in Sales Dialer not to all users, but to selected ones. Same with phone numbers

Business Case: Our sales process involves a two-tier system where we have qualification agents and closing agents. Currently, we use direct Caller IDs from regular JustCall numbers in our Sales Dialer, as we primarily handle inbound leads who have...
Guest 4 months ago in Sales Dialer 0 Needs review

integration with open solar ( you are loosing on big business)

Dear JustCall Team, I hope this email finds you well. I am reaching out once again to request the integration of the JustCall dialer with OpenSolar, a highly effective and free platform widely used by solar retailers worldwide. This integration ha...
Guest 4 months ago in Integrations 0 Needs review

American Native female black voice (Southern Accent)

Please include American Native female black voice (Southern Accent) in your Voice Agent.
Guest 4 months ago in Others 0 Needs review

Phone number field related

After a call is done on SD, the customer wants to be able to change the phone number in the phone number field as a decent number of customer are asking them to not call on the number called and they want the option to change the primary number
Shreyas Shetty 8 months ago in Sales Dialer 1 Needs review

Multiple Call disposition

I see that there's no real option to select multiple items. It would be great to have a more complex set of questions to be able to make after a call. For example: Effective or Non Effective? Free user or subscriber? Select an Outcome: Voicemail, ...
Andrea Cabrito 4 months ago in Others 0 Needs review

Voice Agent Language

The Voice Agent does not support Spanish Language at the moment. Please include the Spanish language in this. This would be so very helpful and a good improvement for this feature.
Andrea Cabrito 4 months ago in Voice 0 Needs review

SMS bots to work on open conversation.

Feature Request: Modify the SMS bot functionality to either auto-close conversations after an automated or bulk SMS is sent, or allow the bot to respond to keyword triggers in open conversations. This enhancement would improve the bot's effectiven...
Guest 8 months ago in SMS 1 Needs review

Need integration with Calendly

Users would like to have an option to integrate with Calendly even though there are similar platforms
Guest 9 months ago in Integrations 0 Needs review

Enable voicemail drop status in call logs

Please enable a voicemail drop status in call logs. This would provide them with confirmation that the voicemail has been sent, in addition to the green banner we display after they drop the voicemail during the call.
Guest 4 months ago in Voice 0 Needs review

For the dialed extension number on a missed call to show on the dashboard for all users.

When I'm on a call and miss another call, I can't tell if they were trying to reach me unless they leave a voicemail. It would be helpful if the 'Recent' column on the dashboard displayed the extension number of the missed call dialed, so I can re...
Guest 5 months ago in Others 0 Needs review