All ideas

The user has requested the ability to filter leads on the dashboard by their disposition. This feature would help them better evaluate and determine lead quality more effectively. Implementing this filter would provide enhanced insights and improv...

The account owner would like to add a feature of auto answering the calls, as he does not want any of his agents to not pick the call.

The user requests that reports include the following fields when available: Name, Email, Phone Number, Notes, Disposition, Business Name, Business Service, Website, and Address.

To have Japanese numbers available with the justCall UI

Description: Currently, on the after-call screen, the connection details can only be set to either Human or Machine pick up. But if users get no answer or a bad number, then there should either be an option to select a custom outcome that can be c...

We book in person appointments at different locations in our city. We have found another AI Agent company that looks into the logistics when scheduling an appointment. For example, if there is one person already near the area where the caller is l...

Currently, users can only search conversations within individual JustCall numbers, which limits efficiency when trying to locate specific messages across all inboxes. A global search feature (supporting keywords, numbers, or agent filters) would s...

Currently, we only log SMS messages as notes, activities, or events, but we do not log them directly in the contact's inbox. Without this feature, the person must individually inspect each contact profile to access SMS messages. Adding this loggin...

The JustCall AI Voice Agent can answer calls and route them, but it doesn’t natively integrate with scheduling tools like Calendly or Pipedrive Scheduler. Right now, callers must be sent a link, which interrupts the flow. A native integration woul...

The user would like to see who the call was transferred by on the mobile app as well as it shows on the browser.