All ideas

There should be AUTO correct feature as in phones to get the SMS edited with Auto correct suggestions. User ID 252,441 Manager ID 244,624

It would be useful for admins to have more abilities to change settings of users such as, changing their status. E.g. if system issue occurs for an agent and they cannot change their status, we would want to remove them from the queue by making th...

There should be an option where there is- IF [certain criteria] Send SMS from one or other phone numbers.

The user would like to have the video call feature included into JustCall.

My suggestion is this: to have the ability to select/copy only part of a text message instead of the entire message. So that when you paste it somewhere, it does not paste the whole message, but only a part of it...for example if u only need an em...

As of now, we can search for a message or a phone number and locate a conversation. However, the search with the contact name is not able to locate the conversation. It would be beneficial and easier to search for a conversation with the contact n...

The user is unable to see the unread message badge in the JC app that used to come as a pop-up notification in the mobile app in the earlier version. We know that this has been deprecated but a lot of users are requesting for it-

Hi Team, Currently, the JustCall desktop app is designed to provide core functionalities such as making/receiving calls and sending/receiving SMS. While this aligns with the mobile app’s primary focus on calling and SMS, the desktop app has the po...

The JustCall Dialer has a filter feature that allows you to separate calls based on their Rating category. However, this feature is not available in the Sales Dialer call logs. It would greatly benefit our users if we could also add the Rating cat...

A user wants to display the exact timestamp of sent and received messages within a conversation? Currently, the system shows relative time indicators like "1h" or "2h" instead of the actual time. Also, they've noticed that sometimes, when a conver...