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Custom Invoice request

The user wants all the phone numbers listed in the invoice for which they are being charged. Currently, we only display the quantity of numbers without specifying the list of numbers. They are looking for a custom invoice that includes a detailed ...
Guest 4 months ago in Others 0 Needs review

AI summary

To adjust the prompt used for generating AI summaries of calls or the AI model itself.
Guest 4 months ago in JustCall AI 0 Needs review

Badges on JustCall iPhone app

The JustCall ios app currently does not have badges (red numbers on the corner of the app) that shows the number of texts and voicemails that are unread. It would be excellent if this could be implemented.
Guest 9 months ago in Voice 0 Needs review

Filter for Text to text with No replies

If we could filter text by time frame like we can the calls and Having a filter set up for text that has been opened but not replied to - if we open up the text and are busy then go back we want to make sure everyone was responded to. Currently, t...
Guest 4 months ago in SMS 0 Needs review

Seeing Number of Text on App Icon / Group Text

It is useful to anyone who uses the JC platform as a second phone line and for their primary business line - Instead of push notifications, it would be nice to see the number of text you have in Just call or notifications on the APP icon - ALSO......
Guest 4 months ago in SMS 0 Needs review

Seeing incoming Calls while on a call / Tagging notes from JC to Follow up boss

As agents, we are often on the phone and try our best not to miss calls. However, if we are already on a call and another one comes in, it automatically forwards to our team. Unfortunately, we don’t get a notification about the incoming call not r...
Guest 4 months ago in Integrations 0 Needs review

Filter under SMS inbox on JC mobile app

Hi Team, This feedback is for JustCall mobile app (iOS). Can we have a filter to view the sms from a specific JustCall number? Or a search bar so that we can search the JustCall number and view all the sms under them? Pain Points: When there are a...
Guest 4 months ago in SMS 0 Needs review

Invoice request

The member is asking the invoice to be shared as PDF automatically, rather than requesting for a PDF on the invoices.
Guest 9 months ago in Others 0 Needs review

Copy-right free on-hold music on JustCall

Having several options for default tones that are copy-right free would be great as it can be a mission to procure them privately.
Guest 9 months ago in Voice 0 Needs review

Reacting to text messages with emojis

Hi Team, Is it possible to adding reactions to text messages i.e by long pressing on the message to react with emojis.
Guest 4 months ago in SMS 0 Needs review