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Request for integration with Missive CRM

Can I request you look at creating an integration for Missive like this - https://missiveapp.com/integrations/dialpad
Guest 7 months ago in Integrations 0 Needs review

Admin being able to turn off Availability for agents.

Ability to check, send and receive WhatsApp messages on the JustCall app.
Guest 11 months ago in Others 0 Needs review

Text copied from external sources (e.g., ChatGPT) not saving correctly in JustCall fields

when copying and pasting text from ChatGPT into text fields (e.g., campaign descriptions, templates, etc.), the text does not save. However, when the same text is manually retyped, it saves successfully. This indicates that certain hidden or non-s...
Guest 4 months ago in Sales Dialer 0 Needs review

Allow bulk export of call transcripts from JustCall AI

Currently, JustCall AI only allows call transcript downloads one by one, which is very time-consuming when reviewing months’ worth of calls. I requested to download all transcripts for a specific agent (e.g., Glynda) across May, June, and July 202...
Blockpay Innovations 7 months ago in JustCall AI 0 Needs review

Call monitoring on Salesdialer

The user would like to add an option within Sales dialer to monitor calls, as this could help them train the employees.
Guest 4 months ago in Sales Dialer 0 Needs review

Use of RCS/RBM messaging in JustCall

Users want to send branded messages to prospects in the US. A lot of competing companies have started using RCS with a branded logo and they wish to do the same with JustCall as well.
Suryaprakash K 4 months ago in SMS 0 Needs review

Display live call duration for agents in the JustCall dashboard

Currently, when an account owner monitors calls from the JustCall dashboard, they are unable to see the live call duration while an agent is on an active call. This makes it difficult to track ongoing call performance in real time. It would be hel...
Amulya Anand 4 months ago in Others 1 Already exists

All or a group of users can see missed calls

This is very shocking that this isn't already a feature. Here is a very common example for probably 50% of small businesses: Example- I have 4 users and when the call comes in all of the users hear and can answer the phone call because we all help...
Guest 8 months ago in Voice 0 Needs review

Mobile App Integration (Follow up Boss)

Requesting that calls initiated from the Follow Up Boss mobile app be able to open and place the call directly via the JustCall mobile app. Currently, the mobile integration does not support this, which impacts usability for teams that rely heavil...
Guest 4 months ago in Integrations 0 Needs review

Selective Contact Sync (Follow up Boss)

Would like the ability to sync only contacts assigned to specific team members from Follow Up Boss to JustCall, instead of all contacts being shared across all users. This would help maintain better privacy, improve contact organization, and preve...
Guest 4 months ago in Integrations 0 Needs review