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Feature to record mp3 inside JC phone number settings to use as Voicemail message later.

JustCall only has pre-recorded mp3 uploading options but there is no way to record one from directly within the call. JustCall should allow users to record messages for voicemail directly from UI (Phone number settings -custom greetings section) a...
Almeen Siddique 10 months ago in Voice 0 Future consideration

Request for integration with Missive CRM

Can I request you look at creating an integration for Missive like this - https://missiveapp.com/integrations/dialpad
Guest 7 months ago in Integrations 0 Needs review

Adding Filters for Reattempts on Sales Dialer

The request is for the implementation of a filter feature within the View Contacts section under the Campaign tab and in the Call Logs. This filter would provide the ability to sort and view contacts based on the following criteria: To Be Reattemp...
Ankita Varma 10 months ago in Sales Dialer 1 Planned

Credential Rotation and Environment Security Enhancements

The user has outlined two critical use cases related to credential and environment security management that warrant review: 1. Credential Rotation Context: The user requires periodic credential (API key) rotation in accordance with security best p...
Shivansh 3 months ago in Integrations 0 Needs review

Bulk Export Contacts

It would be highly beneficial for users to have the ability to export contacts in bulk. This feature would streamline data management and allow for easier integration with other systems, ultimately enhancing the user experience.
Guest 10 months ago in Others 0 Needs review

Red dot notification for JustCall Mac and iOS apps

The customer went through the entire notification settings and the mobile app settings for notifications and found that everything is turned on. But there appear to be no notifications being sent for missed calls, text messages, or voicemails to e...
Guest 10 months ago in Others 0 Needs review

Allow bulk export of call transcripts from JustCall AI

Currently, JustCall AI only allows call transcript downloads one by one, which is very time-consuming when reviewing months’ worth of calls. I requested to download all transcripts for a specific agent (e.g., Glynda) across May, June, and July 202...
Blockpay Innovations 7 months ago in JustCall AI 0 Needs review

Contacts sync between team members

Users should have the option to choose whether they can share contacts. If they can, they should also be able to select which team member they would like to share the contact with. We receive numerous queries about how to do this. This feature cou...
Guest over 1 year ago in Others 1 Needs review

Admin being able to turn off Availability for agents.

Ability to check, send and receive WhatsApp messages on the JustCall app.
Guest 10 months ago in Others 0 Needs review

Add airtable integration

Please please add airtable integration
Guest 4 months ago in Integrations 1 Needs review