All ideas

Currently, when an account owner monitors calls from the JustCall dashboard, they are unable to see the live call duration while an agent is on an active call. This makes it difficult to track ongoing call performance in real time. It would be hel...

Can I request you look at creating an integration for Missive like this - https://missiveapp.com/integrations/dialpad

It would be highly beneficial for users to have the ability to export contacts in bulk. This feature would streamline data management and allow for easier integration with other systems, ultimately enhancing the user experience.

The customer went through the entire notification settings and the mobile app settings for notifications and found that everything is turned on. But there appear to be no notifications being sent for missed calls, text messages, or voicemails to e...

Requesting that calls initiated from the Follow Up Boss mobile app be able to open and place the call directly via the JustCall mobile app. Currently, the mobile integration does not support this, which impacts usability for teams that rely heavil...

Would like the ability to sync only contacts assigned to specific team members from Follow Up Boss to JustCall, instead of all contacts being shared across all users. This would help maintain better privacy, improve contact organization, and preve...

Ability to check, send and receive WhatsApp messages on the JustCall app.

Idea: Add an option in the JustCall–Salesforce integration to consolidate all SMS messages for a given contact or record into a single daily log entry. Elaborate the Idea: Currently, each SMS (inbound and outbound) is logged as a separate Task in ...

Calls that are dropped a Voicemail are being Labeled as "Connected", therefore they are NOT following the Custom Reattempt Rules setup. I don't know how many people thought that when a Voicemail is left that should be considered connected, but I c...

Currently, JustCall AI only allows call transcript downloads one by one, which is very time-consuming when reviewing months’ worth of calls. I requested to download all transcripts for a specific agent (e.g., Glynda) across May, June, and July 202...