All ideas

It would be great if we could download all the enquiries received via the 'Click-to-Call' JustCall website widget, including those from both 'Calls' and 'Messages'. Currently, there is no facility to download it in bulk, it can only be viewed on t...

Cx is using the sales dialer and has integrated his pipedrive account with the sales dialer. cx stated end users have two phone numbers associated with them. When the campaign gets created on Sales Dialer, it only gives the first number for that c...

There should be AUTO correct feature as in phones to get the SMS edited with Auto correct suggestions. User ID 252,441 Manager ID 244,624

The user needs the notification triggered via an email or via an API endpoint. This will help in them determining the limit being met API Endpoint "SMS Limit Reached"POST and GET requestPayload:- Phone number,- date, time,- current limit,- next reset

We would like the option to generate our FAQs based on our historical transcripts. With our past call data, AI should recognise the common questions being asked to our agents and suggest them to us as FAQs.

To be able to schedule automated campaign analytics reports for Sales dialer.

To make sure the correct name is pronounced on the call as it is non negotiable.

Requesting the ability to display custom fields (e.g., tags like “P1”, “VIP”, etc.) on the JustCall dialer interface to help agents instantly identify high-priority customers. Proposed Solution: Allow mapping of one or more custom fields from CR...

In the regular JustCall dialer, there's a powerful feature that allows call dispositions to be directly mapped to specific Pipedrive activity types. This helps our team automatically create the right type of follow-up actions in Pipedrive based on...

The user is looking to assign the Missed Calls and Voicemails to the Deal Owner in Pipedrive. When this feature becomes available and is enabled under Pipedrive Integration Settings, JustCall searches for a deal linked to the contact in Pipedrive,...