All ideas

JustCall only has pre-recorded mp3 uploading options but there is no way to record one from directly within the call. JustCall should allow users to record messages for voicemail directly from UI (Phone number settings -custom greetings section) a...

As of now, the call logs by searching the phone number as a unique field. It would be helpful if we could search a contact based on the Record ID in Hubspot.

When we direct a call to another JustCall user or JC number, we don't mention whether it is a transferred call or a direct inbound call from the customer on any platform, be it a web dialer, desktop app, extension, or mobile app. Below call was a ...

An example Candace calls hr to ask about the best way to deal with the employee situation. Who should be able to access call. All employees of a specific role are recorded and available to all, if in management or directors, then only available to...

The current sorting options are limited to either the start of the list or the end of the list, which does not provide sufficient granularity. You should offer sorting based on other fields, including custom fields.

The user would like to add the Click to call button on their website, so the users can interact with the AI voice agent directly.

It would be highly beneficial for users to have the ability to export contacts in bulk. This feature would streamline data management and allow for easier integration with other systems, ultimately enhancing the user experience.

The customer went through the entire notification settings and the mobile app settings for notifications and found that everything is turned on. But there appear to be no notifications being sent for missed calls, text messages, or voicemails to e...

Idea Summary: In the current Sales Dialer setup, once custom fields are mapped to a campaign, all available custom fields become visible, even those not relevant to that specific campaign. This can lead to unnecessary clutter and confusion for age...

There should be an option to send invoices via email, rather than downloading it from the account