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JustCall as default dialer

The user would like the feature where they can enable the JustCall as the default dialer on their android device.
Guest 11 days ago in Others 0 Needs review

Include transferred by on mobile app, same like how it is not the browser

The user would like to see who the call was transferred by on the mobile app as well as it shows on the browser.
Ankita Varma 20 days ago in Others 0 Needs review

Allow prompts to be added for dialling

When calling prospects, we only see the name of the person and company/notes pre added. With AI now available and company name already populated, a prompt should auto run to uncover more information. This would run as Trigger - call connected. Pro...
Guest 11 days ago in Sales Dialer 0 Needs review

Custom Role Permissions and Scope definition for Sales Dialer as well

Customers need specific permissions from the sales dialer to be available to a set of team members. For example, sales dialer call logs visibility without full admin access.
Almeen Siddique 12 days ago in Sales Dialer 0 Needs review

Red dot notification for JustCall Mac and iOS apps

The customer went through the entire notification settings and the mobile app settings for notifications and found that everything is turned on. But there appear to be no notifications being sent for missed calls, text messages, or voicemails to e...
Guest 12 days ago in Others 0 Needs review

Bulk download invoices

Hi Team, There should be an option on the UI to bulk download invoices for specific durations.
Guest 13 days ago in Others 0 Needs review

Pre-recorded message in Sales Dialer

They want a built‐in option to start every call with a pre-recorded message in Sales Dialer like you can in the JustCall dialer.
Ankita Varma 14 days ago in Sales Dialer 0 Needs review

Need drag-and-drop feature in the Sales Dialer UI to rearrange dispositions

The user wants an option to rearrange dispositions in the Sales Dialer settings. Right now, there is no way to organize them, except by deleting and adding them again, which takes a lot of time. They need the ability to sort or move them alphabeti...
Guest about 2 months ago in Sales Dialer 0 Needs review

Avoiding duplicates while uploading the Bulk Campaign contact list

As of now, when we upload a contact list in the Bulk SMS campaign, it does not check for duplicate contacts and adds all the phone numbers from CSV to the campaign list. This led to a problem where multiple duplicate messages were sent to one cont...
Almeen Siddique 15 days ago in SMS 0 Needs review

Hourly Call Activity Analytics

I appreciate the existing analytics features in JustCall, especially the breakdown of outbound, inbound, and missed calls. I wanted to suggest an enhancement that could be valuable for managers monitoring agent performance. Would it be possible to...
Guest 16 days ago in Others 0 Needs review