All ideas

When trying to create a Sales Dialer campaign by exporting contacts from Copper CRM, it is by default pulling the contacts from People. However, as per the business requirement, we are looking at pulling the contacts from Leads section of Copper C...

We currently provide only 4 CRM to send sms workflow; the user would like to have copper CRM added as well in the workflow, as they use the CRM for the SMS workflow.

Overview: To improve the management of shared inboxes, we suggest adding a “Last SMS Replied” filter. This feature would allow your team to easily track and respond to messages that leads have recently replied to. How It Works: • The “Last SMS Rep...

This would enable users to use the click-to-call option as they do directly on GHL for their white-label GHL CRM. It would be useful because right-click and call is time-consuming.

It would greatly benefit us if we could limit the creation of contacts on the integration to only incoming or outgoing calls. This way, we can prevent an excessive number of contacts from being generated by incoming or outgoing calls.

right now it is very cumbersome to set timezone calling in sales dialer settings. we have to choose individual states to set it up. please add timezones in the dropdown with states

Would like the option to have the dialer immediately appear when clicking the JustCall Chrome Extension button. Currently, it only shows Recent Calls and then another button must be pressed to get to the dialer in a separate window. Would be bette...

Currently, JustCall Chrome Extension only allows click to dial icons on CRM platforms, but it would be great if they showed up next to any phone number on any website on Chrome.

A great feature to be to have the ability to mark Voicemails as Unread after listening so you can be reminded to follow-up with the voicemail later. Currently, this can be done for text messages, but not for voicemail.

At present you can only have one fixed shift pattern for a team member that you can set in working hours. However in call centres where team members rotate on different shift patterns each week this can't currently be supported. Team members there...