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Ability to rearrange the Menu Bar Icons:

We need the ability to rearrange the JustCall Menu Bar on left side. There are so many things cluttered that we do not even use. Our www.Pipedrive.com CRM allows the rearranging and removal on non used items in left side menu bar. This is very ben...
Guest over 1 year ago in Others 0 Needs review

Saved replies filter also available for Team members

The Filter option in Saved replies is only available for Admins and account owners. We also need to have this option for Team members so they can filter replies accordingly.
Guest over 1 year ago in SMS 0 Needs review

Request to mute the incoming calls on the JustCall Mobile app

User is currently using JC on Android App and is looking to get the calls coming on the app to be muted. Changing the sound settings on the phone affects all the applications on the phone and hence he is looking to get this available for only the ...
Guest over 1 year ago in Others 0 Needs review

The contact in the call logs should show the number with country code in Sales dialer

The call log in the Sales dialer is not showing the number with the country code for any of the contacts. It would be better to have the full number showing in the call log section. Use case- The user needs the country code (without + symbol) show...
Guest over 1 year ago in Sales Dialer 0 Needs review

Enhance Visibility of Widgets in Analytics section

I would like to expand the widgets in size from up to down. Currently, I can only extend them sideways, and that's not enough due to the long list of users—I have more than 60 members on our team. I want it to display the Team Member Analytics wit...
Guest over 1 year ago in Others 0 Needs review

API endpoint

I would like to know if there is an API endpoint to retrieve the URL of the audio stream of the current call being made using the dialer. Would you have any ideas for workarounds? Our goal is to obtain the live audio or live transcription. I’m thi...
Guest over 1 year ago in  1 Needs review

Workspace App

The user would like to request a workspace app instead of keeping the page open on a browser.
Guest over 1 year ago in Workspace 1 Needs review

Messaging tab closes when switching to another tab in Windows Dialer

The open messaging tab closes when you change the tab from messaging to any other on the windows dialer. Here is a video link to explain the query: https://go.screenpal.com/watch/cZjrYZV9dta
Guest over 1 year ago in SMS 0 Needs review

Sales Dialer Tag functionality

The customer is requesting the ability to add tags to call logs within a campaign, enabling them to trigger workflows. While they’re currently using dispositions, they believe tags would be more effective since they allow for multiple tags per cal...
Shreyas Shetty over 1 year ago in Sales Dialer 0 Needs review

Ability to respond to sms texts using AI bot within Justcall

To be able to add a bot on the Justcall messaging platform to respond to the users or to be able to integrate an AI bot within Justcall.
Guest over 1 year ago in JustCall AI 0 Needs review