All ideas

The user wants the Company name beside the contact name that is being dialled in the Sales Dialer. I did suggest that, once the call is answered, the name of the company can be seen in the right-hand column. However, they prefer it being beside th...

Hi Team, There should be an option on the UI to bulk download invoices for specific durations.

They want a built‐in option to start every call with a pre-recorded message in Sales Dialer like you can in the JustCall dialer.

Just like Wati.io offers, an app to manage whatsapp business messages

Ability to check, send and receive WhatsApp messages on the JustCall app.

It would be helpful to search contacts for appointments on the scheduler or search the scheduler for existing appointments. Both areas could use functionality improvement and communicate better- With the current set up we have duplicate appointmen...

The user would like to see who the call was transferred by on the mobile app as well as it shows on the browser.

As of now, when we upload a contact list in the Bulk SMS campaign, it does not check for duplicate contacts and adds all the phone numbers from CSV to the campaign list. This led to a problem where multiple duplicate messages were sent to one cont...

I appreciate the existing analytics features in JustCall, especially the breakdown of outbound, inbound, and missed calls. I wanted to suggest an enhancement that could be valuable for managers monitoring agent performance. Would it be possible to...

When we direct a call to another JustCall user or JC number, we don't mention whether it is a transferred call or a direct inbound call from the customer on any platform, be it a web dialer, desktop app, extension, or mobile app. Below call was a ...