All ideas

Show little text bubbles or something to indicate if another team member is already replying to a message. There are times when multiple agents are replying at the same time, and then the customer will get two back-to-back responses.

This would help people who have eye issues. Can we add possibly add this feature?

The Ai seems to often get confused by WHO is talking. Not sure how this is even possible. If I say something, sometimes the summary notes will say the customer said it. You should have 2 signals on this which can clearly tell who is talking. This ...

The user contacted us saying they need new deals created for a specific pipeline. This feature is similar to the ones in Hubspot. They need it to be able to categorize their deals correctly.

Description: Ability to make calls with JustCall directly from iPhone contacts. When you go to a contact and click on the call icon, the option to call with JustCall should be available. Purpose/Use Case : This will allow the user to make a call d...

A customer has requested a feature to route SMS based on the prefix of the sender's number. For example, if the user receives an SMS from a UK number (with a +44 prefix) and has a UK number in their JustCall account, the SMS should be routed direc...

We would love to have the ability to change the Ringtone on the iOS app to be able to differentiate between personal calls and Justcall calls by the ringtone.

Detailed Explanation When using the Sales Dialer and creating a workflow action to send an SMS to a contact after a call, the system currently sends the automated SMS only to the main number field in JustCall. This becomes a challenge when contact...

The user would like to have an activity log, like how we do have FUP minutes, to check how many minutes are left. The user would like to be able to check how much he was charged for each call within the UI.

In the IQ Dashboard, the "Phone Numbers" tab does not show numbers for saved or new contacts. Additionally, when you click on a call, the number of the customer is not visible, it just shows the justcall number which makes it inconvenient to check...