All ideas

Can we have an option wherein the user can integrate their Google calendar to their JustCall profile and have the same(Google Calendar) change their availability automatically and mark them as unavailable during their appointments?

As of now, we don't allow contact sharing or transfer within the UI between team members. This feature will enable users to share the contacts/transfer them between team members in real time which will save time and efforts.

User would like to stop the recording during a call and then resume the recording, as they take credit cards over the phone and need to be able to pause the recording as the information is sensitive.

The admins/ account owners need this to be able to integrate team members from their accounts. This will eliminate any errors and any misses.

The basic concept is that it would greatly enhance efficiency for agents utilizing the dialer to have the "notes" field automatically appear during their calls, allowing them to take notes in real-time. This could be achieved by enabling users to ...

The customer mentioned that instead of having to uncheck a particular day if the business is not operational due to a holiday and again manually check that day for the following week to make sure the calls are coming through, the customer requeste...

This way you can still monitor texts and missed calls etc from your mobile device without being interrupted, & focus on Incoming calls from your desktop computer.

Right now setting up and controling a drip sequence with Zapier is very tedious and lead to a very complex setup. It hard to maintain and adjust. Also, Zapier can get expensive when trigger on every call or text message. This would save me money t...

The customer is using our Chrome extension for calls but doesn't getting notifications for calls in the queue. They should receive notifications even when busy with other tasks, without needing to open the web dialer or dashboard.

It would save us from having to go into JustCall and copy the notes into Engagebay for every single call. The notes are critical to have for each contact, so all the history is in our CRM. We know when we called, what was said, etc.