US time zones calling - use timezones instead of states
right now it is very cumbersome to set timezone calling in sales dialer settings. we have to choose individual states to set it up. please add timezones in the dropdown with states
Would like the option to have the dialer immediately appear when clicking the JustCall Chrome Extension button. Currently, it only shows Recent Calls and then another button must be pressed to get to the dialer in a separate window. Would be bette...
Click to dial icons on all websites with Chrome Extension
Currently, JustCall Chrome Extension only allows click to dial icons on CRM platforms, but it would be great if they showed up next to any phone number on any website on Chrome.
A great feature to be to have the ability to mark Voicemails as Unread after listening so you can be reminded to follow-up with the voicemail later. Currently, this can be done for text messages, but not for voicemail.
To be able to have different shift patterns over a calendar period for team members
At present you can only have one fixed shift pattern for a team member that you can set in working hours. However in call centres where team members rotate on different shift patterns each week this can't currently be supported. Team members there...
We need the ability to rearrange the JustCall Menu Bar on left side. There are so many things cluttered that we do not even use. Our www.Pipedrive.com CRM allows the rearranging and removal on non used items in left side menu bar. This is very ben...
Saved replies filter also available for Team members
The Filter option in Saved replies is only available for Admins and account owners. We also need to have this option for Team members so they can filter replies accordingly.
We would like to request a feature where we can set the reports from the custom dashboards to be sent on a specific time requirement (like daily reports) to our email instead of manually downloading them.