All ideas

It would be helpful to search contacts for appointments on the scheduler or search the scheduler for existing appointments. Both areas could use functionality improvement and communicate better- With the current set up we have duplicate appointmen...

Description: Currently, the JustCall mobile app does not support bubble or badge notifications (red dot with number count) on the app icon, which would indicate unread voicemails, missed calls, or messages—similar to what is seen in apps like Mess...

Request an update to the Daily Summary Report. Currently, the Call Insights displays data under Phone Number. Can we instead show the Team Member’s Name associated with each number.

when a call is made in hubspot or email sent details are in activity /notes. sms message is in a link rather than displayed in contact

Currently, when clicking on a contact from JustCall’s Zoho CRM integration, the link opens in the browser instead of the mobile app. Zoho confirmed that this happens because the URL provided by JustCall does not include the organization ID. Using ...

Current Situation Our sales team’s performance KPIs are based on call log data recorded in Zoho CRM (Leads and Contacts modules). Currently, JustCall only logs calls to CRM if the contact or lead already exists at the time of the call. In many cas...

Currently, agents/team members have the ability to manually change their status to “Unavailable” from the JustCall dialer. This gives them control to go offline at any time, which leads to inconsistent call coverage and disrupts the overall workfl...

to enable automatic top-ups and invoice generation without requiring card details from on the UI level without us performing it on behalf of the customer

As of now, the call logs by searching the phone number as a unique field. It would be helpful if we could search a contact based on the Record ID in Hubspot.

Right now, we have the ability to make calls through the Hubspot web interface using the Native dialer. However, it would also be beneficial if we could make calls through the Native dialer on the Hubspot mobile app.