All ideas

Description: Ability to make calls with JustCall directly from iPhone contacts. When you go to a contact and click on the call icon, the option to call with JustCall should be available. Purpose/Use Case : This will allow the user to make a call d...

A customer has requested a feature to route SMS based on the prefix of the sender's number. For example, if the user receives an SMS from a UK number (with a +44 prefix) and has a UK number in their JustCall account, the SMS should be routed direc...

There should be a way to find a contact by their email address in the "Contact" section. Currently, we are only able to search for a contact by their name or phone number.

We would love to have the ability to change the Ringtone on the iOS app to be able to differentiate between personal calls and Justcall calls by the ringtone.

After a call is done on SD, the customer wants to be able to change the phone number in the phone number field as a decent number of customer are asking them to not call on the number called and they want the option to change the primary number

There should be AUTO correct feature as in phones to get the SMS edited with Auto correct suggestions. User ID 252,441 Manager ID 244,624

Detailed Explanation When using the Sales Dialer and creating a workflow action to send an SMS to a contact after a call, the system currently sends the automated SMS only to the main number field in JustCall. This becomes a challenge when contact...

The user would like to have an activity log, like how we do have FUP minutes, to check how many minutes are left. The user would like to be able to check how much he was charged for each call within the UI.

Feature Request: Modify the SMS bot functionality to either auto-close conversations after an automated or bulk SMS is sent, or allow the bot to respond to keyword triggers in open conversations. This enhancement would improve the bot's effectiven...

It would be helpful if there was a feature where an admin can change the availability status of an agent or a team member if they forget to change the availability. This helps in the scenario where the agent is not available on the system.