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All or a group of users can see missed calls

This is very shocking that this isn't already a feature. Here is a very common example for probably 50% of small businesses: Example- I have 4 users and when the call comes in all of the users hear and can answer the phone call because we all help...
Guest 5 months ago in Voice 0 Needs review

Include Disposition Group Name in HubSpot Call Logs for Sales Dialer

Currently, when a call is made using the JustCall Sales Dialer, only the disposition name is logged in HubSpot. In contrast, calls made via the main JustCall dialer include both the disposition group name and the disposition name in the log. This ...
Siddhant 8 months ago in Sales Dialer 0 Needs review

Option to transfer calls to an external number in AI Voice agent

It would be beneficial to have the ability to redirect AI Voice agent calls to an outside number. This would allow us to utilize an AI Voice agent for our hotel customers' reception support.
Guest 5 months ago in JustCall AI 1 Needs review

AI capabilities in SMS bot

Introduce AI-powered capabilities within SMS (text-based) conversations, enabling customers to interact with an intelligent, automated assistant via text similar to our AI Voice Agent. Use Case:Businesses can leverage the SMS bot to: Qualify leads...
Mahak Arora 5 months ago in JustCall AI 0 Needs review

Phone number search in call logs

When searching for a phone number in call logs, the time range filter also needs to be adjusted, which shouldn’t be the case—especially since the customer works in QA and often reviews older call recordings.
Shreyas Shetty 8 months ago in Voice 0 Will not implement

Feature to record mp3 inside JC phone number settings to use as Voicemail message later.

JustCall only has pre-recorded mp3 uploading options but there is no way to record one from directly within the call. JustCall should allow users to record messages for voicemail directly from UI (Phone number settings -custom greetings section) a...
Almeen Siddique 8 months ago in Voice 0 Future consideration

Zoho app redirect link

The user would like to be able to open the contact on the ZOHO CRM, using the rediection link on the JustCall mobile application.
Guest 3 months ago in Integrations 0 Needs review

Request for Lead Quality Filtering by Disposition on Dashboard

The user has requested the ability to filter leads on the dashboard by their disposition. This feature would help them better evaluate and determine lead quality more effectively. Implementing this filter would provide enhanced insights and improv...
Guest 3 months ago in Voice 0 Needs review

Adding Filters for Reattempts on Sales Dialer

The request is for the implementation of a filter feature within the View Contacts section under the Campaign tab and in the Call Logs. This filter would provide the ability to sort and view contacts based on the following criteria: To Be Reattemp...
Ankita Varma 8 months ago in Sales Dialer 1 Planned

Bulk Export Contacts

It would be highly beneficial for users to have the ability to export contacts in bulk. This feature would streamline data management and allow for easier integration with other systems, ultimately enhancing the user experience.
Guest 8 months ago in Others 0 Needs review