All ideas

Title: Feature Request – Visual Notification for New Voicemail in Desktop App Description: Currently, the JustCall desktop app does not provide a real-time visual notification or alert when a new voicemail is received. Users are required to manual...

Request Summary: Currently, in Sales Dialer campaigns, the contact list defaults to sorting by "Added to the Campaign Date," which mixes new (undialed) leads with those already contacted. Users must manually filter for undialed contacts each time ...

The AI Voice Agent should also be designed for cold calling, enabling businesses to automate outreach to potential customers who have had no prior interaction with their brand. Why This Matters? Scalability & Efficiency – AI can handle a high ...

There should be an option to send invoices via email, rather than downloading it from the account

Description: Currently, agents using the Sales Dialer receive inbound calls through the regular JustCall dialer. When this happens, the loud ringing interrupts their ongoing conversation on the Sales Dialer. Requested Feature: Agents actively on a...

Currently, if a call is made before a number is saved in Salesforce, the activity may not be synced at all. This leads to a loss of important call metrics such as duration, call outcome, and the total number of calls made especially if the rep ent...

The user has shared feedback regarding the pop-up that appears for webinars or similar events. Currently, the pop-up provides only two options: “Maybe later” and “Join live webinar.” The user is requesting that a third option be added—such as “No ...

User would like to request the addition of an "Analyst" user role at no charge, specifically designed for read-only access to analytics and performance data. This would be instrumental in helping them manage and optimise their account more effecti...

It would be helpful to enhance the Internal Collaboration functionality by enabling email notifications whenever a user is mentioned in a note. Additionally, logging these internal notes into the integrated CRM would add significant value. These i...

When a new text message is received in the inbox, it does not automatically appear at the top. To view unread messages, we must scroll down. However, there is an option to filter and only view unread messages. It would be more convenient if new me...