All ideas

Use of Contact Data in Workflows: Currently, workflows do not allow dynamic access to contact-level data (e.g., language preferences). Suggested enabling conditional logic based on contact attributes — for instance: If contact.language = "English"...

I’d like to propose two key enhancements to the *Call Logs filters* to improve usability and reporting:1. Add "Status" Filter - Purpose: Allow users to filter calls by status (e.g., `Completed`, `No Answer`, `Restricted`, `Failed`). - **Benefit:**...

The feature request is to allow marking a contact as "Do Not Dial" (DND) directly within HubSpot, ensuring that calls to the contact are restricted across both JustCall and Sales Dialer without requiring manual updates in each platform.
Current Be...

The account owner would like to add a feature of auto answering the calls, as he does not want any of his agents to not pick the call.

When searching for a phone number in call logs, the time range filter also needs to be adjusted, which shouldn’t be the case—especially since the customer works in QA and often reviews older call recordings.

The user requests that reports include the following fields when available: Name, Email, Phone Number, Notes, Disposition, Business Name, Business Service, Website, and Address.

To have Japanese numbers available with the justCall UI

This can assist in quick navigation and a visual representation of where you are located in the history of a text conversation. Especially useful to note when you are at the most current text message

Currently, users can only search conversations within individual JustCall numbers, which limits efficiency when trying to locate specific messages across all inboxes. A global search feature (supporting keywords, numbers, or agent filters) would s...

Right now, we have the ability to make calls through the Hubspot web interface using the Native dialer. However, it would also be beneficial if we could make calls through the Native dialer on the Hubspot mobile app.