All ideas

Just like Wati.io offers, an app to manage whatsapp business messages

The user wants the Company name beside the contact name that is being dialled in the Sales Dialer. I did suggest that, once the call is answered, the name of the company can be seen in the right-hand column. However, they prefer it being beside th...

Currently, Click-to-Dial calls initiated from Zoho CRM are logged in the general JustCall call logs and synced to Zoho CRM, but they do not appear in Sales Dialer campaign logs. This creates a gap for users who want a unified view of all outbound ...

The user is looking to establish an integration between JustCall and LinkedIn, with the goal of streamlining their lead management process. Specifically, they want the ability to automatically capture or transfer leads generated through LinkedIn—s...

It would be helpful to search contacts for appointments on the scheduler or search the scheduler for existing appointments. Both areas could use functionality improvement and communicate better- With the current set up we have duplicate appointmen...

Account Owners/Admins should have the ability to control whether a team member or a custom role can add, delete, or edit contacts in the Blacklist/Blocked list. This permission setting should be available under the Roles and Permissions section. T...

The user would like the ability to create workflows in HubSpot that include WhatsApp-based triggers. This would enable automation based on WhatsApp activity, such as messages sent or received.

The user has requested that WhatsApp functionality be made available on the desktop app as well. This would allow them to access it directly from the app instead of relying on the web interface every time.

That way, you can schedule all of your holidays ahead of time, by year and don't have to go in the night before or morning of to manually mark your business as closed so everything goes straight to voicemail, like you want it to. Then, manually re...

It would be beneficial to have the ability to redirect AI Voice agent calls to an outside number. This would allow us to utilize an AI Voice agent for our hotel customers' reception support.