All ideas

When using the https://api.justcall.io/v1/contacts/new endpoint, currently we cannot pass multiple agent IDs at once. Due to this we need to run the same request multiple times. Kindly look into this?

The user would like an option, where he can view all teh outbound and iunbound calls made to a contact including the one's from Justcall as well as from Sales dialer in the same place.

We have a user who is suggesting that we have a UK pool of numbers for UK / EU-based sales dialer campaigns. As of now, we have only the US. IC chat: https://app.intercom.com/a/inbox/zrssgyfk/inbox/admin/7413742/conversation/215469402452112?view=List

Currently, the transcriptions contain blocks of a specific part of the conversation. It would be helpful to have a single copy-all button for the complete transcription in the JustCall AI dashboard.

The user is looking to configure an action for scenarios where no extension is pressed during a call—for example, forwarding the call or triggering another action.At the moment, our system does not support setting a specific action when no input i...

The user wants the Company name beside the contact name that is being dialled in the Sales Dialer. I did suggest that, once the call is answered, the name of the company can be seen in the right-hand column. However, they prefer it being beside th...

There is no option to check SMS replies and send SMS, which is possible via Zap only. It is not present as a default option within GHL automations. It would be beneficial to have it within the GHL automation action.

Title: Feature Request: Add "Date Added to DNC" and "Added By" Columns in Sales Dialer UI Summary: The Sales Dialer UI currently lacks visibility into when a contact was added to the Do Not Call (DNC) list and by which team member. This limitation...

It would be helpful to search contacts for appointments on the scheduler or search the scheduler for existing appointments. Both areas could use functionality improvement and communicate better- With the current set up we have duplicate appointmen...

It would be great if Hubspot call outcomes are included in the call log reports.