All ideas

Hi team,I’d like to request a new feature related to how leads are processed in Sales Data.Currently, if a lead already exists in the system (duplicate entry), the system ignores it entirely. This means that when an existing lead re-enquires — for...

I’d like to request an enhancement for our Sales Dialer–Pipedrive integration. Currently, the call back time from the dialer gets logged only as a note in Pipedrive. It would be great if we could have the call back time automatically logged as a “...

Default Records per Page Configuration On the Phone Numbers / Team Members pages, the default record listing is currently set to 10 and can be manually adjusted. The customer would like the ability to set and save a preferred default value (e.g., ...

It would be great to have an option to save multiple VM/Greetings in the phone number section so that during an outage or when there is a circumstance where the company is shut, it can play the recording, and we don’t have to remove or add the mes...

When a user opens a User Group in JustCall and removes all members from it, the “Add Users” button becomes disabled (greyed out) on the same page. At this point, the user cannot add any new members to the group without leaving the screen. The only...

The user has a use case where the list is updated so that it only adds contacts within the dynamic dialer of Sales dialer and does not remove existing contacts in Hubspot, although some contacts are removed.

Currently, the JustCall integration works on Android devices within the HubSpot mobile app, but iOS users cannot access the same functionality. Adding JustCall support for iOS on HS would ensure that all mobile users, regardless of their device, c...

when copying and pasting text from ChatGPT into text fields (e.g., campaign descriptions, templates, etc.), the text does not save. However, when the same text is manually retyped, it saves successfully. This indicates that certain hidden or non-s...

The user would like to add an option within Sales dialer to monitor calls, as this could help them train the employees.

Users want to send branded messages to prospects in the US. A lot of competing companies have started using RCS with a branded logo and they wish to do the same with JustCall as well.