All ideas

Use case- Here's an example. https://sinch.com/apis/messaging/rcs/ It's similar to SMS and MMS but allows for images, carousels, buttons, branding, and more when sending messages. We'd want to send marketing and customer service messages, similar ...

We need a separate list where we can view all the scheduled texts and the time stamp for when they were scheduled.

The user wants the Company name beside the contact name that is being dialled in the Sales Dialer. I did suggest that, once the call is answered, the name of the company can be seen in the right-hand column. However, they prefer it being beside th...

Summary: A user has requested the ability to duplicate an existing Bulk SMS campaign in JustCall. This feature would streamline their workflow by allowing them to reuse campaign settings—especially the message content—without needing to recreate e...

Description: Currently, the JustCall mobile app does not support bubble or badge notifications (red dot with number count) on the app icon, which would indicate unread voicemails, missed calls, or messages—similar to what is seen in apps like Mess...

The ability to reorder the data fields logged in the CRM when a call is made from JustCall. Use case: When notes are added to a call that is compelted on JustCall and the call is logged on the CRM the notes are shown the last filed of the call log...

Currently, when a call is made using the JustCall Sales Dialer, only the disposition name is logged in HubSpot. In contrast, calls made via the main JustCall dialer include both the disposition group name and the disposition name in the log. This ...

It would be helpful to search contacts for appointments on the scheduler or search the scheduler for existing appointments. Both areas could use functionality improvement and communicate better- With the current set up we have duplicate appointmen...

The ability to log in to two different JustCall accounts would help to manage calls that come into two accounts. Use Case: To answer calls from the same device when the calls are routed to two separate JustCall accounts.

It would be helpful to enhance the Internal Collaboration functionality by enabling email notifications whenever a user is mentioned in a note. Additionally, logging these internal notes into the integrated CRM would add significant value. These i...