All ideas

There should be a centralized Time Zone Management setting under the JustCall account settings, accessible to account owners, admins, or custom roles with appropriate permissions. This feature should support two configuration options: Global Ti...

Currently, as per product design, using the API Get a Contact , users can retrieve contact details account-wide. However, there is a discrepancy on the UI: Contacts are displayed and accessible based on user specific, not account-wide. Even Ad...

Multiple Calendars in AIVA

Can I request you look at creating an integration for Missive like this - https://missiveapp.com/integrations/dialpad

The user would like the SMS Analytics to have a view similar to Agent Analytics, where each agent’s individual numbers are visible for SMS activity.

The user would like to have a separate section for unanswered outbound calls included in the Agent Analytics section under the Analytics tab.

Currently, JustCall AI only allows call transcript downloads one by one, which is very time-consuming when reviewing months’ worth of calls. I requested to download all transcripts for a specific agent (e.g., Glynda) across May, June, and July 202...

Currently, the transcriptions contain blocks of a specific part of the conversation. It would be helpful to have a single copy-all button for the complete transcription in the JustCall AI dashboard.

This is very shocking that this isn't already a feature. Here is a very common example for probably 50% of small businesses: Example- I have 4 users and when the call comes in all of the users hear and can answer the phone call because we all help...

Currently, in the Sales Dialer's Timezone-Based Calling feature, users must manually configure calling windows for each country. This can be cumbersome when the majority of countries need to follow a standard calling window, such as 9 AM to 6 PM (...