All ideas

The user wants to reply from an email, and it should work as a message. The user has enabled the feature to receive email notifications for messages, so when they receive the message notification on email they want to reply on the same email and i...

We are looking at having JustCall Al notetaker join a zoom meeting so that we can get that transcription link of the meeting logged under the HubSpot. If that's made available, which field does hubspot use to figure out which record to attach that...

The user wants us to add an option to upload a "Post Survey" message whenever their caller leaves a survey. This is to basically thank them for leaving the survey.

Description:A customer has requested a feature where each WhatsApp message sent or received in JustCall can automatically trigger an event to create a new lead in Zoho CRM. Specifically, they would like a webhook that sends WhatsApp message inform...

The user would like the ability to be able to download the report of a particular chat of a client rather than to be able to download the complete report and then filter the required conversation.

I need to see the average talk time and hold time. We swapped over from Aircall which had this feature. It's good to know when running a call center operation.

Currently, when exporting the team member analytics report, the After-call metric is displayed in the format 1m 7s. This format makes it difficult to aggregate or create a Pivot table in a spreadsheet. It would be more convenient if this data were...

Cx is using the sales dialer and has integrated his pipedrive account with the sales dialer. cx stated end users have two phone numbers associated with them. When the campaign gets created on Sales Dialer, it only gives the first number for that c...

The member is asking the invoice to be shared as PDF automatically, rather than requesting for a PDF on the invoices.

In the call disposition analytics the user wants another column where we have the teammates who used that particular disposition and their counts