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Title: Umbrella Setting for Timezone-Based Calling in Sales Dialer

Currently, in the Sales Dialer's Timezone-Based Calling feature, users must manually configure calling windows for each country. This can be cumbersome when the majority of countries need to follow a standard calling window, such as 9 AM to 6 PM (...
Siddhant about 2 months ago in Sales Dialer 1 Future consideration

Specify if it's a transfer call or a direct inbound call

When we direct a call to another JustCall user or JC number, we don't mention whether it is a transferred call or a direct inbound call from the customer on any platform, be it a web dialer, desktop app, extension, or mobile app. Below call was a ...
Guest about 1 month ago in Voice 0 Needs review

Need Call Parking Feature

Wade Litigation would like to have the capability to receive calls while being on an active call with another caller (Putting them on hold).
Guest 13 days ago in Voice 0 Needs review

Ability to check, send and receive WhatsApp messages on the JustCall mobile app.

Just like Wati.io offers, an app to manage whatsapp business messages
Seb Fourault 25 days ago in Others 0 Needs review

Admin being able to turn off Availability for agents.

Ability to check, send and receive WhatsApp messages on the JustCall app.
Guest 26 days ago in Others 0 Needs review

Include transferred by on mobile app, same like how it is not the browser

The user would like to see who the call was transferred by on the mobile app as well as it shows on the browser.
Ankita Varma 29 days ago in Others 0 Needs review

Need drag-and-drop feature in the Sales Dialer UI to rearrange dispositions

The user wants an option to rearrange dispositions in the Sales Dialer settings. Right now, there is no way to organize them, except by deleting and adding them again, which takes a lot of time. They need the ability to sort or move them alphabeti...
Guest 2 months ago in Sales Dialer 0 Needs review

To enable Incoming SMS and Outgoing SMS details to be logged Custom Objects in ActiveCampaign

Use case: set up automation within ActiveCampaign based on SMS content/time Benefit: Once this feature is rolled out, we would be able to implement various automations such as:1. Create follow up task when coupon/deal is provided to the customer, ...
Ankita Varma 3 months ago in Integrations 0 Needs review

Enable "Do Not Dial" (DND) Sync from HubSpot to JustCall & Sales Dialer

The feature request is to allow marking a contact as "Do Not Dial" (DND) directly within HubSpot, ensuring that calls to the contact are restricted across both JustCall and Sales Dialer without requiring manual updates in each platform.
Current Be...
Siddhant 2 months ago in Integrations 0 Needs review

Snapshots of all users in the JustCall daily report

When JustCall daily reports are sent to the user, they are only able to see the seven-team members' snapshots on the phone number request, and it would be beneficial if snapshots of all team members could be added to the email
Guest 19 days ago in Others 0 Needs review