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Feature to record mp3 inside JC phone number settings to use as Voicemail message later.

JustCall only has pre-recorded mp3 uploading options but there is no way to record one from directly within the call. JustCall should allow users to record messages for voicemail directly from UI (Phone number settings -custom greetings section) a...
Almeen Siddique about 2 months ago in Voice 0 Needs review

Call logging based on Record ID in hubspot

As of now, the call logs by searching the phone number as a unique field. It would be helpful if we could search a contact based on the Record ID in Hubspot.
Guest 3 months ago in  0 Needs review

Specify if it's a transfer call or a direct inbound call

When we direct a call to another JustCall user or JC number, we don't mention whether it is a transferred call or a direct inbound call from the customer on any platform, be it a web dialer, desktop app, extension, or mobile app. Below call was a ...
Guest 3 months ago in Voice 0 Needs review

Title: Umbrella Setting for Timezone-Based Calling in Sales Dialer

Currently, in the Sales Dialer's Timezone-Based Calling feature, users must manually configure calling windows for each country. This can be cumbersome when the majority of countries need to follow a standard calling window, such as 9 AM to 6 PM (...
Siddhant 3 months ago in Sales Dialer 1 Future consideration

Add Button to Control Who Can Listen to Calls (Management Option)

An example Candace calls hr to ask about the best way to deal with the employee situation. Who should be able to access call. All employees of a specific role are recorded and available to all, if in management or directors, then only available to...
Tarun Jain 22 days ago in Voice 0 Needs review

Sort Sales Dialer Contacts by Custom Fields

The current sorting options are limited to either the start of the list or the end of the list, which does not provide sufficient granularity. You should offer sorting based on other fields, including custom fields.
Guest 22 days ago in Sales Dialer 0 Needs review

Adding Filters for Reattempts on Sales Dialer

The request is for the implementation of a filter feature within the View Contacts section under the Campaign tab and in the Call Logs. This filter would provide the ability to sort and view contacts based on the following criteria: To Be Reattemp...
Ankita Varma 2 months ago in Sales Dialer 1 Planned

Bulk Export Contacts

It would be highly beneficial for users to have the ability to export contacts in bulk. This feature would streamline data management and allow for easier integration with other systems, ultimately enhancing the user experience.
Guest 2 months ago in Others 0 Needs review

To be able to add click to call button for AI voice agent number

The user would like to add the Click to call button on their website, so the users can interact with the AI voice agent directly.
Guest 23 days ago in JustCall AI 0 Needs review

Red dot notification for JustCall Mac and iOS apps

The customer went through the entire notification settings and the mobile app settings for notifications and found that everything is turned on. But there appear to be no notifications being sent for missed calls, text messages, or voicemails to e...
Guest 2 months ago in Others 0 Needs review