The JustCall ios app currently does not have badges (red numbers on the corner of the app) that shows the number of texts and voicemails that are unread. It would be excellent if this could be implemented.
A great feature to be to have the ability to mark Voicemails as Unread after listening so you can be reminded to follow-up with the voicemail later. Currently, this can be done for text messages, but not for voicemail.
To be able to have different shift patterns over a calendar period for team members
At present you can only have one fixed shift pattern for a team member that you can set in working hours. However in call centres where team members rotate on different shift patterns each week this can't currently be supported. Team members there...
The feature is currently offered with Sales Dialer, it'd be great if this is also added in JustCall dialer, which auto-selects the outbound number based on the area code.
We need the ability to rearrange the JustCall Menu Bar on left side. There are so many things cluttered that we do not even use. Our www.Pipedrive.com CRM allows the rearranging and removal on non used items in left side menu bar. This is very ben...
Saved replies filter also available for Team members
The Filter option in Saved replies is only available for Admins and account owners. We also need to have this option for Team members so they can filter replies accordingly.
We would like to request a feature where we can set the reports from the custom dashboards to be sent on a specific time requirement (like daily reports) to our email instead of manually downloading them.
Request to mute the incoming calls on the JustCall Mobile app
User is currently using JC on Android App and is looking to get the calls coming on the app to be muted. Changing the sound settings on the phone affects all the applications on the phone and hence he is looking to get this available for only the ...