All ideas

Requesting the ability to display custom fields (e.g., tags like “P1”, “VIP”, etc.) on the JustCall dialer interface to help agents instantly identify high-priority customers. Proposed Solution: Allow mapping of one or more custom fields from CR...

In the regular JustCall dialer, there's a powerful feature that allows call dispositions to be directly mapped to specific Pipedrive activity types. This helps our team automatically create the right type of follow-up actions in Pipedrive based on...

The user is looking to assign the Missed Calls and Voicemails to the Deal Owner in Pipedrive. When this feature becomes available and is enabled under Pipedrive Integration Settings, JustCall searches for a deal linked to the contact in Pipedrive,...

It should be put in the SMS settings area with the other signatures, etc. This is important, as you want to send the "Send STOP if you would like to stop receiving messages" to the first SMS automatically, but not every one of them.

It would be useful for admins to have more abilities to change settings of users such as, changing their status. E.g. if system issue occurs for an agent and they cannot change their status, we would want to remove them from the queue by making th...

Hi Team, I'm using the “Call Completed in JustCall” webhook event (V2) to get all the call details. However, currently, it only provides data about call start time and duration. There is no direct info available about call end time. The alternate ...

The user has requested to have the user mapping feature extended to Slack CRM. This will be useful especially when they have a big team and want to ensure that everyone is integrated into relevant slack channels.

JC has an amazing feature at the end of the call where you can push data into a CRM (Pipedrive for us) - namely Deal Stages, e.g. at the end of a call, you can move a deal along to a certain stage. The biggest issue is that if a number/contact has...

Many video calls happen fairly quickly, e.g. we are prospecting someone on the phone and they then want to quickly jump onto video, or we call someone and ask them if they are available for a quick video meet now and they say yes etc.... at the mo...

Title: Feature Request – Visual Notification for New Voicemail in Desktop App Description: Currently, the JustCall desktop app does not provide a real-time visual notification or alert when a new voicemail is received. Users are required to manual...