All ideas

I need to see the average talk time and hold time. We swapped over from Aircall which had this feature. It's good to know when running a call center operation.

As of now, you can book an appointment for one reason on the appointment setting. However, it would be helpful if we could add options for booking appointments for different departments. For example, If a company has different products, then there...

It should be able to handle the AI data preparation in less than 15 to 20 minutes.

The JustCall ios app currently does not have badges (red numbers on the corner of the app) that shows the number of texts and voicemails that are unread. It would be excellent if this could be implemented.

The user has suggested that the AI voice agent does not stop giving an answer if the user interrupts in between but instead will complete the answer, we need to bring in a change to this that it stops and listens to the user's concern first and th...

The member is asking the invoice to be shared as PDF automatically, rather than requesting for a PDF on the invoices.

Having several options for default tones that are copy-right free would be great as it can be a mission to procure them privately.

There is no way to identify who changed the forwarding settings and assigned the number to the AIVA. It would be helpful if users could view this information directly from the UI instead of reaching out to Support team.

Custom ringtone allows one to choose the desired ringtone instead of the default one for a long time, which can be an unpleasant experience for some users. This feature is available in the Android JC app and is requested for the Desktop App and We...

Detailed Explanation of the Request: The user wants to use the filter option in the call logs to select all the calls that don't have any disposition set. As of now, under the Disposition filter option, we have the option to select all the availab...