All ideas

The user has shared feedback regarding the pop-up that appears for webinars or similar events. Currently, the pop-up provides only two options: “Maybe later” and “Join live webinar.” The user is requesting that a third option be added—such as “No ...

Be able to send and receive pdfs and images in a group SMS

Whenever a message is undelivered it should be notified so any agent or user can take an action on the same immediately without any delay

When I'm on a call and miss another call, I can't tell if they were trying to reach me unless they leave a voicemail. It would be helpful if the 'Recent' column on the dashboard displayed the extension number of the missed call dialed, so I can re...

The user is requesting an enhancement related to the JustCall (JC) and HubSpot integration. Specifically, they would like the Click-To-Call (CTC) icon of JustCall to be visible and functional within the HubSpot desktop application. Currently, the ...

The user wants to have traits for the calls received via the website widget so those calls can be identified accordingly.

There should be a feature which allows the owner of the account to integrate on behalf of team members for Monday account. As of now team members have to integrate on their end as well in order to push all the calls and SMSs.

Detailed Explanation of the Request: Currently, the system does not allow the use of hyphens (-) when editing the Name/Title of a number. This restriction was introduced after an earlier issue tracked under JIRA: VOICE-5448. However, this is now i...

Hi Team, We currently only support syncing existing call recordings to Dropbox. Can we also bring a similar option to Google Drive?

Currently, messages exceeding 1600 characters are not delivered, and users are unable to receive them even in parts. This is causing important communication to be lost, especially for users whose clients may send long messages (e.g., detailed upda...