All ideas

The call log in the Sales dialer is not showing the number with the country code for any of the contacts. It would be better to have the full number showing in the call log section. Use case- The user needs the country code (without + symbol) show...

I would like to expand the widgets in size from up to down. Currently, I can only extend them sideways, and that's not enough due to the long list of users—I have more than 60 members on our team. I want it to display the Team Member Analytics wit...

I would like to know if there is an API endpoint to retrieve the URL of the audio stream of the current call being made using the dialer. Would you have any ideas for workarounds? Our goal is to obtain the live audio or live transcription. I’m thi...

The user would like to request a workspace app instead of keeping the page open on a browser.

The open messaging tab closes when you change the tab from messaging to any other on the windows dialer. Here is a video link to explain the query: https://go.screenpal.com/watch/cZjrYZV9dta

The customer is requesting the ability to add tags to call logs within a campaign, enabling them to trigger workflows. While they’re currently using dispositions, they believe tags would be more effective since they allow for multiple tags per cal...

Current date format for SMS is DDMMYY. User's business is in the US and it is difficult for the business to follow DDMMYY format instead of the US date format. Hence looking to get this changed to MMDDYY. Thank you.

To be able to add a bot on the Justcall messaging platform to respond to the users or to be able to integrate an AI bot within Justcall.

For the scheduled calls that show in the calendar when we click on the call, the contact information associated should be visible so that it's easy to navigate.

Customer has requested that the saved replies for SMS be organized into categories and sorted alphabetically instead of by date of creation. They have also expressed interest to be able to create their own categories for easier use. These categori...