All ideas

Description: Currently, when a client creates a group conversation outside the JustCall environment and adds a JustCall number to it, the conversation appears under Direct Threads instead of the Group Messages section within JustCall. Request: Ple...

Hi ! Would love to be able to analyze a batch of calls simultaneously with our scorecards.

Hi team,I’d like to request a new feature related to how leads are processed in Sales Data.Currently, if a lead already exists in the system (duplicate entry), the system ignores it entirely. This means that when an existing lead re-enquires — for...

I’d like to request an enhancement for our Sales Dialer–Pipedrive integration. Currently, the call back time from the dialer gets logged only as a note in Pipedrive. It would be great if we could have the call back time automatically logged as a “...

Default Records per Page Configuration On the Phone Numbers / Team Members pages, the default record listing is currently set to 10 and can be manually adjusted. The customer would like the ability to set and save a preferred default value (e.g., ...

When a user opens a User Group in JustCall and removes all members from it, the “Add Users” button becomes disabled (greyed out) on the same page. At this point, the user cannot add any new members to the group without leaving the screen. The only...

The user has a use case where the list is updated so that it only adds contacts within the dynamic dialer of Sales dialer and does not remove existing contacts in Hubspot, although some contacts are removed.

The user would like to raise this feature request, where they should be able to see the Hubspot account name or the domain name along with the email address when they are trying to create a pull in the contacts from that particular account to Sale...

Currently, HubSpot lists imported via the integration must be manually synced by clicking the Sync button on each campaign. This works for static lists but is not practical for dynamic lists — which automatically add or remove contacts based on cr...

when copying and pasting text from ChatGPT into text fields (e.g., campaign descriptions, templates, etc.), the text does not save. However, when the same text is manually retyped, it saves successfully. This indicates that certain hidden or non-s...