All ideas

It would be great if we could have an option to change the Picture on the click to call Website Call Button instead of the regular agent default pic. FYR: https://app.justcall.io/call-now/pim

Detailed Explanation of the Request: In the current setup of the Team Member Availability Logs tab, users can view availability data, but only for one team member at a time. This becomes extremely tedious and inefficient for organizations with a l...

The user wants to ask Siri to call a particular number.

Currently, we are required to manually update our availability status several times throughout the day, especially when we are in meetings or otherwise occupied. This manual process is prone to errors and omissions, as it’s easy to forget to chang...

Currently, the transcriptions contain blocks of a specific part of the conversation. It would be helpful to have a single copy-all button for the complete transcription in the JustCall AI dashboard.

To be able to manually tick off the checklist in the Agent Assist script, as sometimes it relies on the keywords or the entire sentence to strike through, it would be very helpful for the agents to tick them off manually once they’ve asked the que...

Detailed Explanation of the Request: The user is looking to log the JustCall AI call summary as a PDF file in the call activity created on the ZOHO CRM.Zoho Flow is being used to pull the AI Data and attach the transcript as a PDF in the activity ...

It would be good if we had an option to route calls from an IVR to a specific group if there is no input from the caller. This can be added as one of the blocks in the Workflows. It helps people who don’t know what to select.

Request Summary: Currently, in Sales Dialer campaigns, the contact list defaults to sorting by "Added to the Campaign Date," which mixes new (undialed) leads with those already contacted. Users must manually filter for undialed contacts each time ...

The ability for reps who are on the move to leave "talk to text" SMS messages would be a great addition to the product. Much like typical talk to text capabilities when we are in the field/on the road, this would help drive a more robust feature s...