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Ability to assign Missed Calls and Voicemails to the Deal Owner in Pipedrive

The user is looking to assign the Missed Calls and Voicemails to the Deal Owner in Pipedrive. When this feature becomes available and is enabled under Pipedrive Integration Settings, JustCall searches for a deal linked to the contact in Pipedrive,...
Guest 3 days ago in Integrations 0 Needs review

Request to add Keywords for Custom Topic in Bulk on JustCall AI

Currently the keywords to upload for custom topics can be uploaded manually one by one. We are looking at the feature where it should allow to add the keywords on bulk. It would be great if it could allow using a CSV or using the Chat GPT automati...
Manasa Kovuru about 9 hours ago in JustCall AI 0 Needs review

Incoming calls to a set of team members based on the business hours

We have 2 set of agents(Team A and Team B) where Team A will be available from 9AM to 6:30PM on 441146973061 and from Team B 6:30PM to 8PM.Team B will be answering calls from a different JustCall number as well before 6:30PM and they should not be...
Manasa Kovuru 1 day ago in Voice 0 Needs review

Automated disposition selection for unanswered calls.

Currently, when using the dynamic or power dialer, the agent must manually choose a disposition to categorize unanswered calls. It would be beneficial to have an automated process where the system recognizes unanswered calls and automatically upda...
Guest 1 day ago in Sales Dialer 0 Needs review

Log bulk sms within CRM

To be able to log Bulk sms campaigns and workflow sms within the CRM, specifically for Hubspot in this case.
Guest 8 days ago in Integrations 0 Needs review

Option to Filter Calls in Sales Dialer for All Campaigns at one with Duration Over 180 Seconds

The user needs help retrieving data for a KPI sheet. They want to gather information on all campaign calls that last longer than 180 seconds, as well as calls over 60 seconds for their entire team. This data is needed specifically for campaign cal...
Guest 9 days ago in Sales Dialer 0 Needs review

Feature Request: Align SMS Sender with Deal Owner's JustCall Number

Description: Currently, when a text message is triggered via a webhook, the SMS is sent from the JustCall number of the individual initiating the action (e.g., Nate Rice). However, in scenarios where the action is linked to a specific deal, the SM...
Siddhant 10 days ago in Integrations 0 Needs review

Default number under the dialer changes based on the country being called

The user wants for the dialer to change the default number they are dialling from based on the country they are making a call to provided that they have the country's number available in their account. For example, if they have both US and Canadia...
Guest 11 days ago in Voice 0 Needs review

An option to convert audio file to text

In the phone number settings under the custom greetings, we currently have an option to input text with the Text to Speech feature. It would be helpful if we could get an option where an audio file is uploaded, the system recognises and transcribe...
Guest 11 days ago in Others 0 Needs review

Native dialer in Hubspot mobile app

Right now, we have the ability to make calls through the Hubspot web interface using the Native dialer. However, it would also be beneficial if we could make calls through the Native dialer on the Hubspot mobile app.
Guest 3 months ago in Integrations 1 Future consideration